Giota Michaelidou
Work Experience: Back Office Consulting /F.R.S/Ministry of Public Order & Citizen Protection, Executive Secretary /Minister Office/ Ministry of Public Order & Citizen Protection, Administrative Secretary / Unified Athens and Piraeus Prefectures, Personal Assistant/Hellenic Hydrocut, Marketing Trainee/Technoekdotiki S.A.
Duties / Responsibilities: Clerical and administrative support, coordination and implementation of office procedures, drafting of the law firm’s budgets, balance sheets and accounting procedures, recruiting, IT support, training and supervision of junior staff and delegation of tasks, collection, processing, presentation and analysis of statistical data, executing several marketing tasks including email broadcasting, outbound calls, marketing events and trade shows, customer communication, promotions, social media, newsflashes etc., internal Inspector of ISO 9001:2015, IT Support.
- Assisting office staff in maintaining files and databases for the First Reception Centers, preparing reports, presentations, memoranda, proposals and correspondence, scheduling and managing appointments and meetings, agendas and travel arrangements for executives and upper level staff, tracking office supply inventory and approving supply orders, assisting in the preparation of First Reception Centers’ budgets and expenses, assisting colleagues whenever necessary, implementing and training staff to use Electronic Protocol Modulefor all Centers, assisting in the organization and HR management of the FRO based on EU regulations and UNHCR standards.
- Providing secretarial and administrative support to the Minister as requested, maintaining Minister’s agenda and assisting in planning appointments, board meetings, conferences etc., receiving and screening phone calls and redirecting them when appropriate, handling confidential documents ensuring they remain secure, maintaining electronic and paper records ensuring information is organized and easily accessible.
- Clerical and administrative support, coordination, and implementation of office procedures, creating and updating of records and databases with personnel, financial and other data, introduction of electronic protocol and creation of electronic archive, creating and maintaining of filing systems, organization and storing of paperwork, documents and computer-based information, registration and follow-up office supplies stocks and placement of orders.
- Division and maintenance of office systems, including data management and filing, arrangement of travel, visas and accommodation and accompanying the manager to take minutes or to provide general assistance during presentations, organization and maintenance of diaries and scheduling of appointments, management of incoming email, faxes, and post, often corresponding on behalf of the manager.
- Marketing and clients development, presentation and promotion of the new services of the company, updating of the marketing schemes of existing clients, keeping all the sales records properly and up-to-date, maintaining a good relation with the public relations organizations and advertising firms, supervising the implementation of materials production for marketing, executing several marketing tasks including email broadcasting, outbound calls, marketing events and trade shows, customer communication, promotions, tradeshows etc.
Skills / Computers: Proven office management, administrative or assistant experience, excellent time management skills and ability to multi-task and prioritize work, knowledge of office management systems and procedures, attention to detail and problem-solving skills, ability to lead, manage, motivate and co-ordinate cross-functional teams. Discretion and confidentiality. Proficiency in MS Office, ANIMA, Soft 1, E-protocol-OTS, websites and social media and excellent typing skills. Technical knowledge. Ιnternal Inspector of ISO 9001:2015, IT Support.
